I didn't get a confirmation email for my booking. What should I do?

First, check your junk/spam folder. If it's not hiding in there and you still haven't received an email after 24 hours, you'll need to contact us asap through email [email protected] or hotline +1 917 3977487. Our staff will check and resend the confirmation email for you as soon as possible. If you’re not sure if you have received the booking confirmation email or not, don't try to book again - you could end up with two bookings. Please contact us, we will check and revert to you as soon as possible.


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