If you are travelling with a budget (low-cost) airline or you are travelling on two different airlines and your baggage is not checked through to your final destination
Please proceed to clear Arrival Immigration, collect your baggage (if any) and clear Customs before checking-in at the respective terminal for your connecting flight.
Passengers are reminded that valid travel documents e.g. Visa are required for immigration clearance to enter Singapore. This does not apply to Scoot Thru and Tiger Connect passengers.
Budget (low-cost) airlines that operates at Changi Airport include the following: Air Asia, Air India Express, Cebu Pacific Air, Firefly, Jetstar, Malindo Air, Lion Air, Scoot,Tigerair, Vietjet Air and WestAir.
NOTE: For Passengers on Air France, KLM, Emirates, Finnair, Japan Airlines, Jet Airways, Qantas Airways or United Airlines connecting to your Jetstar flight on a single itinerary / ticket please proceed to Transfer C to check-in for your flight.
If you are travelling with the same airline or if your baggage is already checked in all the way through to your final destination
+61 280 113 917
+44 207 193 0480
+852 8199 0206
